• What are data sources in LicenceOne?

  LicenceOne automatically identifies online applications, employees, and related information through data sources. For optimal performance, we strongly advise every user to incorporate at least: 1 financial data source, allowing us to pinpoint your app expenses. 1 login activity data source (https://faq.licence.one/en/article/what-are-data-sources-Featured

• How do I remove an application from LicenceOne?

  Untrack an application Best used for situations where your company does use an application but you don't think it's important to monitor (for example, it's free and you don't think it presents a data governance risk). This option will filter the application from your interface and stop all notifications related to the application being sent. The data related to the untracked applicationFeatured

• What is a LicenceOne demonstration account?

  All new users of LicenceOne start with a demonstration account with example data that they can play around with (i.e. fake, not real, dummy). This helps everyone understand what our platform can do without having to set everything up with their real data sources. If you want to start analysing your own data straight away, that's not a problem! Just click the "click here" text on the top bar, confirm that you'd like to switch, then add the data sources to LicenceOne that you'd like us to analysFeatured

• How to reassign a transaction to another application

  Sometimes when your favourite apps pass by a third-party payment processor (e.g. AppSumo, Stripe, Paddle, Mollie, PayPal, Fastspring), the payment description doesn't include the name of the application it's related to. So, instead of seeing Subscription Calendly we receive Invoice Paddle 33321. That means that LicenceOne can only detect that you paid something to the payment processor (Paddle), but not for what software in particular (Calendly). To assign that transaction to the applicaFew readers

• What does "Waiting for more data..." mean on my billing cycle?

  If you see this text on your interface it means that this is the first time LicenceOne has detected a payment for the application, and therefore we need more time to determine if you pay for it monthly, yearly, or otherwise. That's because this could be simply the first payment in a monthly subscription, or the only payment in a yearly subscription. Can I change the billing cycle before LiFew readers

• How does amortization work in LicenceOne?

  LicenceOne's amortization feature set allows users to visualize the cost of applications over multiple months. For example, if you make 1 payment of $120 to access an application for a year; by amortizing the spend, LicenceOne will display a spend of $10 per month. This should then allow you to see real spend changes at a glance, rather than just seasonal changes in cash flow when your annual subscriptions are renewed. (https://storage.crisp.chat/users/helpdesk/website/7b664fe525a23000/faFew readers

• What does financial model, billing cycle, and spend last billing cycle mean?

  Financial model This helps you track each application's business model so that you can differentiate between the different types and prioritize your tasks accordingly. Subscription Applications that automatically collect payment from you to continue having access to the platform. Lifetime Applications where you pay once and have access to the platform or licence forever. Marketplace Platforms that don't necessarily have any recurring payments, but you have employees who have acFew readers

• How do I add my company logo to LicenceOne?

  LicenceOne allows users to customize their interface so that their own company logo appears on the top left of the menu bar instead of LicenceOne's: To add your logo to your account, you will need the image to be: Uploaded on a publicly available URL (e.g. Imgur, your WordPress site, your Webflow assets etc.) In PNG, JPG, or GIF format In a horizontal layout format Ideally in 160px x 28px dimensioFew readers

• What is an application status?

  Article coming soon.Few readers