Question 1

What does LicenceOne do with my banking data?

Accepted Answer

We really worked to make this article clear and concise. But to be transparent, we have to dig into more detail than our normal FAQ articles.

Contents

How does LicenceOne link with my bank?
How does LicenceOne analyse my transactions?
Who are LicenceOne's integration partners, and what certification and regulations apply to them?
Does LicenceOne have access to my bank username / password at any time?
Do LicenceOne's banking integration partners have access to my bank username / password at any time?
[Does LicenceOne see all of my transactions?](https://faq.licence.one/e

Question 2

What are data sources in LicenceOne?

Accepted Answer

LicenceOne automatically identifies online applications, employees, and related information through data sources.

For optimal performance, we strongly advise every user to incorporate at least:

1 financial data source, allowing us to pinpoint your app expenses.
1 login activity data source, enabling us to identify unused licences and discover free apps in your company.
1 employee list data source, ensuring that LicenceOne automatically generates a profile for every new employee.

Below, we'll explore how each data source amplifies your LicenceOne experience 👇

💸 Financial data sources

Q: European banks supported by LicenceOne

<a href="/en/article/what-banks-can-licenceone-detect-software-from-lxyrc7/?bust=1679496836191">< Return to What banks can LicenceOne detect software from?</a> At the time of writing, LicenceOne can detect software subscriptions from nearly 3000 different banking institutions across Europe. To see if your bank is supported, please consult our list below or search by name by using Ctrl + F on Windows / ⌘ + F on Mac. <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-austria">Austria</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-belgium">Belgium</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-bulgaria">Bulgaria</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-croatia">Croatia</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-cyprus">Cyprus</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-czech-republic">Czech Republic</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-denmark">Denmark</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-estonia">Estonia</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-france">France</a> <a href="/en/article/european-banks-supported-by-licenceone-1w99c7c/?bust=1679501853134#3-finland">Finland</a> [Germany](/en/article/european-banks-supported-by-licenceone-1w99c7c/?

Add financial data sources, and LicenceOne will track and consistently update your app spending.

Once you sync a financial data source, LicenceOne can:

Spot your company's paid apps
Catch every app-related transaction
Notice billing patterns like monthly or yearly
Offer and set reminders for contract renewals

You can link up three kinds of financial data sources:

Bank accounts (both debit and credit cards will work👌)
Virtual card options
Accounting tools

|| Heads up: your company can link multiple

Question 3

How do I remove an application from LicenceOne?

Accepted Answer

Untrack an application

Best used for situations where your company **does **use an application but you don't think it's important to monitor (for example, it's free and you don't think it presents a data governance risk).

This option will filter the application from your interface and stop all notifications related to the application being sent. The data related to the untracked application (manager, team, spend, login activity etc.) will not be deleted. You can easily access them all when you re-track the application.

Delete an application

Best used for situations where:

Your company previously used the application but has now stopped
You don't consider it a business application and want to alert the LicenceOne team
LicenceOne has made a mistake in identifying the application, and you want to alert the LicenceOne team

This option will delete the application from your interface, stop all related notifications, and delete all the data (manager, team, spend, login activity etc.) linked to the application.

Can an application be tracked again or undeleted?

If you have untracked an application, the only way to track it again is to change the tracking toggle on the application page. To find a list of your untracked applications, head to the Applications sect

Question 4

What is a LicenceOne demonstration account?

Accepted Answer

All new users of LicenceOne start with a demonstration account with example data that they can play around with (i.e. fake, not real, dummy).

This helps everyone understand what our platform can do without having to set everything up with their real data sources.

If you want to start analysing your own data straight away, that's not a problem! Just click the "click here" text on the top bar, confirm that you'd like to switch, then add the data sources to LicenceOne that you'd like us to analyse.

Can I switch back to a demonstration account once I have switched to a live account?

Unfortunately not. Once you have switched from a demonstration account to live account, there is no going back.

Why are some actions and features blocked on my account?

We block some features on demonstration accounts (e.g. invite a user, modify team names, add data source) as we don't want users to get confused between a "demonstration account" and a "live account".

If you want to add real information to LicenceOne, not a problem. You just need to switch to a "live account" with real data.

Does it cost more money to switch to a live account with real data?

No. To be more specific, either:

You have already paid for a LicenceOne subscription before switching to a live account (e.g. you're a Sumo-ling ) -> You don't need to pay any extra to move to a live account
You have no

Question 5

European banks supported by LicenceOne

Accepted Answer

< Return to What banks can LicenceOne detect software from?

At the time of writing, LicenceOne can detect software subscriptions from nearly 3000 different banking institutions across Europe.

To see if your bank is supported, please consult our list below or search by name by using Ctrl + F on Windows / ⌘ + F on Mac.

Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia France Finland [Germany](/en/article/european-banks-supported-by-licenceone-1w99c7c/?

Question 6

What banks can LicenceOne detect software from?

Accepted Answer

LicenceOne synchronizes with over 13 000 banking institutions across the world to automatically detect your applications.

It so much that our helpdesk software can't handle them on one page, so instead we've separated them into different sections for below 👇

North America

Canada United States banks beginning with letters A through O United States banks beginning with letters P through Z

Europe

Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia [France](/en/article/european-banks-supported-by-lic

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